Border Timbers, Ramps, Border Bench, Gaga Ball Pits, Slide Mats, Spikes & End Caps
Heavy Plastic HDPE playground border timbers are warranted for a period of 10 years.
ADA Ramps and Border Benches are warranted for 5 years.
2BY2 Industries warrants the following:
- Structural integrity of the border timbers and ADA Ramps and Border Benches.
- Exclusions: Damages or product failure due to vandalism, abnormal weather conditions and/ or improper use or installation.
Warranty period begins upon delivery to customer. If the shipment arrives damaged from transit, damage must be reported IMMEDIATELY to both the Freight Company as well as 2by2 Industries. Failure to report any damage or missing pieces may result in denial of claim.
All claims must be made, in writing, accompanied by a picture of the damaged product and copy of the original 2by2 Industries invoice. All warranty correspondence should be directed via e-mail—email@example.com.